FAQ: 8000Kicks | The 1st waterproof HEMP backpacks
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why kickstarter?

We believe in the power of collaboration to accomplish this initiative. We bring together a community for a great cause through a new product.

Last updated: May 27, 2022 00:41

Why should I back this project?

  • Exclusivity
  • Cheaper prices.
  • Being part of a great movement and campaign.
  • You are helping to protect the planet. We optimize stock management reducing overstock and CO2 transport footprint by only producing what we need inline with actual demand
Last updated: May 24, 2022 10:12

When will I pay?

You will be asked to pay for your pledge at the end of the campaign on July 22nd (approx.)

Last updated: May 24, 2022 10:12

When do I choose the color?

You’ll get to make this decision after the campaign ends. Once it’s over, we will send you a survey to fill out your preferred rewards, color, exact shipping address and more.

Last updated: May 24, 2022 10:12

When will I get it?

Backpack is set to ship in October 2022. Note that this is an estimate, as you’re pre-ordering and unforeseen production delays may arise.

Last updated: May 24, 2022 10:12

Exchanges and returns?

We won’t accept refunds during our campaign. However, you will be able to exchange the color of the backpack in case the one you order is not what you expected.

You will have 60 days from the moment you receive it to proceed with a color exchange.

Last updated: May 27, 2022 00:41

Lifetime Warranty, what does it cover?

Lifetime Warranty We’re confident in the extensive design research and quality workmanship put into our hemp backpack. So much so that we’re offering every backer a Lifetime warranty that covers any manufacturing defect that affects the functionality of the backpack. This lifetime warranty will only be available for those who back the project on Kickstarter.

What does it cover? This warranty will cover any manufacturing defects that affect the functionality of the backpack.

What does it not cover? It does not cover normal wear and tear, or accidental damage.

Last updated: May 24, 2022 10:12

Shipping from where? VAT, duties, taxes, costs?

We will ship the Everyday hemp backpack from our warehouse in Europe and from US. Due to the fact that all our orders are sent from Europe/US, countries in Europe and in the US will NOT be charged VAT, duties, or other taxes.

However, for customers who purchase orders outside Europe and US, in some cases, customs can be charged and it is the Backer’s responsibility to pay for any Import, Duty, VAT, and Customs Fees that may apply for shipment to their country.

We apologize for any inconvenience this may cause.

Check here for more information: https://help.kickstarter.com/hc/en-us/articles/1260805506049-Why-am-I-being-asked-to-pay-customs-fees-for-my-reward-

Shipping address and other details will be finalized after the campaign ends through post-crowdfunding surveys � at which point shipping costs will be calculated. As of now, we estimate: Portugal: $10 EU: $18 USA: $18 UK, CA, CH, NO, AU, NZ: 25$ rest of the world: $30 *Prices might change with the oil prices volatility

Last updated: May 31, 2022 08:26

What are the backpack dimensions?

Width: 35cm or 14 inches Depth: 15cm or 6 inches Height: 48cm or 19 inches when small, 60cm or 24 inches when fully expanded.

Last updated: May 31, 2022 02:53

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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